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Healthcare Customer Service Representative

Company: VirtualVocations
Location: Raleigh
Posted on: February 8, 2025

Job Description:

A company is looking for a Healthcare Customer Service Representative (Remote).



Key Responsibilities

Handle patient calls with professionalism and empathy
Maintain detailed records of patient interactions and follow up on issues
Assist in scheduling appointments and coordinate with healthcare providers


Required Qualifications

High School Diploma or equivalent
At least 1 year of relevant experience
Strong understanding of patient calling protocols and procedures
Proficiency in using healthcare management software
Commitment to maintaining patient confidentiality and data security

Keywords: VirtualVocations, Raleigh , Healthcare Customer Service Representative, Healthcare , Raleigh, North Carolina

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