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ServiceNow Developer - Remote

Company: Viva USA Inc.
Location: Raleigh
Posted on: April 10, 2025

Job Description:

Title: ServiceNow Developer - Remote

Increase your chances of an interview by reading the following overview of this role before making an application.










Mandatory skills:


ServiceNow, ServiceNow applications,
Web applications, networks, protocols, SMTP, POP3,
ITIL v3 methodologies, IT architecture, design, workflow creation, custom scripting,
Web Technologies, XML, HTML, JAVA Script, AJAX, CSS, HTTP,
quality service, Active Directory, eDirectory, OpenLDAP,
incident management, change management, problem management, APIs,
technical documentation, ServiceNow configurations, ServiceNow development, ServiceNow administration,
system upgrades, business operations, debugging




Description:

The client seeking an experienced and highly motivated ServiceNow Developer to join our dynamic team. The ideal candidate will have a strong background in designing, developing, and implementing ServiceNow applications and solutions. You will be responsible for customizing and configuring the ServiceNow platform to meet business needs, as well as providing ongoing support and maintenance


Key Responsibilities:

Design and Development: Create and manage ServiceNow applications and modules, including form design, workflow creation, and custom scripting.
Configuration: Customize ServiceNow modules and applications to fit the specific needs of the business, including incident management, change management, problem management, and more.
Integration: Develop and maintain integrations between ServiceNow and other systems or platforms using web services, APIs, or other integration tools.
Troubleshooting and Support: Identify and resolve issues with the ServiceNow platform, including debugging and troubleshooting problems with scripts, workflows, or integrations.
Documentation: Develop and maintain technical documentation for ServiceNow configurations, customizations, and integrations.
Collaboration: Work closely with business analysts, project managers, and end-users to understand requirements and provide solutions that meet their needs.
Best Practices: Implement best practices for ServiceNow development and administration, including coding standards, testing procedures, and change management processes.
Upgrades and Maintenance: Participate in system upgrades and maintenance activities, ensuring minimal disruption to business operations.


Skill Required / Desired Amount of Experience

Proven ServiceNow experience - Required - 3 Years
Web applications, networks, protocols and email (SMTP, POP3) - Required - 3 Years
Basic understanding of ITIL v3 methodologies - Required - 3 Years
Understanding of enterprise IT architecture - Required - 3 Years
Working knowledge of relational databases - Required - 3 Years
Web Technologies (XML, HTML, JAVA Script, AJAX, CSS, HTTP, etc.) - Required - 3 Years
Impeccable time-management and record keeping - Required - 5 Years
The ability to take complex end-user requirements to code - Required - 5 Years
A positive can-do attitude & willingness to learn - Required - 5 Years
A strong personal commitment to quality service - Required - 5 Years
The ability to work independently and with a team - Required - 3 Years
LDAP directories, such as: Active Directory, eDirectory, OpenLDAP. - Required - 3 Years
Excellent communication - Required - 5 Years


Notes:
Remote







VIVA USA is an equal opportunity employer and is committed to maintaining a professional working environment that is free from discrimination and unlawful harassment. The Management, contractors, and staff of VIVA USA shall respect others without regard to race, sex, religion, age, color, creed, national or ethnic origin, physical, mental or sensory disability, marital status, sexual orientation, or status as a Vietnam-era, recently separated veteran, Active war time or campaign badge veteran, Armed forces service medal veteran, or disabled veteran. Please contact us at hr@viva-it.com for any complaints, comments and suggestions.




Contact Details :

Account co-ordinator: Binodh M.T, Phone : (408) 709 3343, Email: staffing10@viva-it.com

VIVA USA INC.
3601 Algonquin Road, Suite 425
Rolling Meadows, IL 60008
staffing10@viva-it.com - http://www.viva-it.com
Remote working/work at home options are available for this role.

Keywords: Viva USA Inc., Raleigh , ServiceNow Developer - Remote, IT / Software / Systems , Raleigh, North Carolina

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