Operations Analyst - IRA's and Qualified Plans
Company: Local Government Federal Credit Union
Location: Raleigh
Posted on: September 27, 2024
Job Description:
Description:CIVIC CULTUREOur organizations believe we can all do
well by doing good. We value the contributions of diverse minds and
prioritize the success and well-being of our employees. We also
believe every person in our organization plays a role in supporting
a healthy environment and helping to achieve our goal of prosperity
for all. To this end, we recruit bright, energetic, and talented
people to be members of our team. In return, we offer a dynamic
workplace that presents opportunities for professional advancement
and individual growth. We strive to always display integrity,
self-awareness, courage, and respect for one another while
continuing to seek opportunities to learn. We really believe that
when our employees succeed, our community wins.
ABOUT THE POSITIONThe Operations Analyst - IRA's and Qualified
Plans will assist with executing the strategic direction of
Individual Retirement Accounts, Health Savings Accounts, and
Coverdell Education Savings Accounts. This individual will have
extensive experience with the administration of retirement plans
and in-depth knowledge of the rules and regulations of IRAs, HSAs,
and Coverdell ESAs. The position will manage the day-to-day
operations, reporting and administration of tax-advantaged accounts
and provide direct and indirect member support as a subject matter
expert. This position will also contribute to the overall success
of the Wealth Management team and the broader Operations lines of
business.
NORMAL DAY-TO-DAY WORK
- Oversee the day-to-day operations and administration of
tax-advantaged accounts, ensuring compliance with all applicable
laws, regulations, organizational policies, and industry best
practices.
- Develop and manage daily processes and procedures for the
tax-advantaged accounts, including, but not limited to document
review, account approval, account creation, contribution, and
withdrawal reporting, required minimum distribution processing, and
tax reporting for distribution withholdings and year-end interest
statements.
- Formulate recommendations for policies and procedures to ensure
accurate recordkeeping for tax-advantaged accounts. Identify and
implement process improvements to increase efficiency, quality and
member satisfaction based on industry best practices.
- Build and maintain strong relationships with members, providing
exceptional customer service and support.
- Support internal business units in developing the skills and
knowledge to expertly support member tax-advantaged account needs
at all levels of inquiry. Help establish the Credit Union's
reputation as a thought leader in the tax-advantaged account
space.
- Assist with reviewing and approving all marketing material,
including appropriate forms and procedures.
- Develop expertise in all operational systems, applications, and
ancillary tools necessary to support end-to-end processing of
tax-advantaged accounts, including internal and external forms,
systems, and procedures as well as reconciliation and settlement
processing.
- Assist with the development and preparation of timely and
informative management reports to ensure expert oversight of all
tax-advantaged accounts and other Wealth Management accounts,
services, and portfolio activities.
- Stay current with tax laws and regulations related to
tax-advantaged accounts and business best practices through
participation in industry events and continuing education for
tax-advantaged accounts. Monitor legislative and regulatory changes
that may affect retirement and savings products and make product
and process recommendations as appropriate.
- Support the broader Wealth Management Department and Operations
lines of business by demonstrating flexibility in knowledge
development and task assignment in accordance with the evolving
needs of a fast-paced production-driven operational
department.
- Take ownership for actions, decisions, and results; openly
accept feedback and demonstrate both the willingness and ability to
improve.JOB QUALIFICATIONSHere are a few skills you MUST have to be
qualified for this position.
- Minimum 4 - 6 years' experience in branch operations, member
relations, or related field, with 1 - 3 years of direct experience
with tax-advantaged accounts.
- Experience with operations and product development while
providing a high degree of innovation and vision.
- Strong analytical skills with the ability to develop new
products to stay competitive in the current marketplace.
- Ability to function in a Consumer business office environment
and utilize standard office equipment including, but not limited
to: PC, copier, telephone, etc.
- Ability to lift a minimum of 25 lbs. (file boxes, computer
printer).
- Travel required on occasion.Here are a few qualities we'd LIKE
for you to have to make you more suited for this position.
- BA/BS in Operations, Finance, Business Development, or related
field.
- Certified IRA Specialist (CIS) certification.
If you have questions about this position description, please feel
welcome to ask. You can reach our HR department at:Human
Resources3600 Wake Forest Rd, Raleigh, NC
27609careers@civicfcu.orgRequirements:
PI4beb3ff35914-37248-35653134
Keywords: Local Government Federal Credit Union, Raleigh , Operations Analyst - IRA's and Qualified Plans, Professions , Raleigh, North Carolina
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