EHR Epic Analyst - Hybrid

Company: Viva USA Inc.
Location: Raleigh
Posted on: April 2, 2025

Job Description:

Title: EHR Epic Analyst - Hybrid

Read on to find out what you will need to succeed in this position, including skills, qualifications, and experience.


































Description:















Seeking a Technical Specialist who is an Epic-certified to build the following modules for the new EHR: EpicCare Inpatient - Clinical Documentation including Secure Chat & Rover, Clinical Case Management & Long-Term Care.

The Technical Specialist will perform Epic Application Coordinator/Analyst functions to build the following Epic modules: Clinical Documentation including Secure Chat & Rover, Clinical Case Management, and Long-Term Care. Behavioral Health certification is a plus. The Technical Specialist will serve as the primary build and support contact for the assigned Epic modules. This position is responsible for coordinating all issues that arise during the project for their application and must become very knowledgeable about the organization's policies, procedures, and business operations.

Key Responsibilities
Serve as the primary support contact for the application's end-users
Work in developing, designing, configuring, scripting, testing, and/or supporting applications for the business, research, and/or instructional functions of clients.
Develop solutions using programming expertise for day-to-day problems to include maintenance, modification, or development of complex inter-related applications/solutions.
Evaluate hardware availability and software requirements
Identify issues that arise in the application and working to resolve them
Guide workflow design, build and test the system, and analyze other technical issues associated with Epic software
Identify and implement requested changes to the system
Serve as a liaison between end users' workflow needs and Epic implementation staff
Maintain regular communication with Epic representatives, including participating in weekly project team meetings
Develop an understanding of operational needs to set the direction for the organization's workflows by attending site visits and other integrated sessions
Review the status of projects and issues on an ongoing basis with leadership
Hold weekly communications with team members to discuss the status of deliverables, shared issues, end-user concerns, budget, and upcoming milestones

Skill - Required / Desired - Amount of Experience
Certified by Epic in EpicCare Inpatient - Clinical Documentation including Secure Chat & Rover, Clinical Case Management, and Long-Term Care apps - Required -
Epic Certification in Behavorial Health - Highly desired -
Epic implementation and operations support experience - Required - 8 Years
Health IT experience - Required - 8 Years
Familiarity with Epic tools: Clinical Case Management, Rover, MyChart Bedside, Behavioral Health, and Epic Monitor - Required - 5 Years
Knowledge of clinical workflows - Required - 8 Years
Knowledge of the unique clinical & regulatory requirements for behavioral health settings and how these interact with other departments/service areas - Required - 5 Years
Knowledge of typical billing workflows - Required - 5 Years
Working knowledge in application development and system integration - Required - 8 Years
Thorough knowledge of assigned data and the use of its systems via developing through test plans/scenarios - Required - 8 Years
Skilled in enterprise systems and familiarity with best business practices related to systems - Required - 8 Years
Working knowledge of security protocols for systems utilized - Required - 8 Years
Working knowledge of the current architecture of systems and information to troubleshoot problems - Required - 8 Years
Working knowledge of the business functions and system needs of unit to develop working specifications for software application solutions - Required - 8 Years
Ability to manage timelines, financial resources, and the activities of others to achieve success and to monitor project progress and provide updates - Required - 8 Years
Experience in the entire development process including specification, workflow analysis, workflow diagrams, data modeling, documentation, and quality - Required - 8 Years
Coordinate and direct computer systems and application design and development - Required - 5 Years
Experience in assessing user needs through discussion with customer - Required - 8 Years
Able to convey technical information to client and promote understanding of relevant issues - Required - 8 Years
Software quality assurance/testing experience - Required - 8 Years















Mandatory skills:








Epic, EpicCare, EHR,
Epic implementation, Epic tools, Epic Monitor, Epic software, Epic Application, Epic Care Inpatient, Epic Modules,
Behavioral Health, Health IT, Long Term Care, Secure Chat, Rover, MyChart Bedside,
Clinical Documentation, Clinical Case Management, Clinical Workflow, Clinical Requirements,
operations support, billing workflow, application development, system integration, enterprise systems, security protocols,
business functions, business system, business operations, workflow analysis, workflow diagrams, workflow design,
technical issues, technical information, data modeling, regulatory requirements,,
testing, test plan, test scenarios, software quality assurance, software testing, security protocols,
software application, software requirements, hardware availability, application design, application development






VIVA USA is an equal opportunity employer and is committed to maintaining a professional working environment that is free from discrimination and unlawful harassment. The Management, contractors, and staff of VIVA USA shall respect others without regard to race, sex, religion, age, color, creed, national or ethnic origin, physical, mental or sensory disability, marital status, sexual orientation, or status as a Vietnam-era, recently separated veteran, Active war time or campaign badge veteran, Armed forces service medal veteran, or disabled veteran. Please contact us at hr@viva-it.com for any complaints, comments and suggestions.






Contact Details :

Account co-ordinator: Binodh M.T, Phone : (408) 709 3343, Email: staffing10@viva-it.com



VIVA USA INC.
3601 Algonquin Road, Suite 425
Rolling Meadows, IL 60008
staffing10@viva-it.com - http://www.viva-it.com
Remote working/work at home options are available for this role.

Keywords: Viva USA Inc., Raleigh , EHR Epic Analyst - Hybrid, Professions , Raleigh, North Carolina